Training

Build lasting resilience across your organization

Practical, evidence-informed training for teams that need more than awareness. Choose the right program for your people, then tailor the format around your goals.

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Programs

Choose the right training path

Start with the audience and outcome you care about most. Each program can be delivered as a focused workshop, a deeper series, or part of a larger learning pathway.

Not sure which program fits?

Half-day (3-4 hours), Full-day intensive (6-8 hours), or Multi-session series

Leadership Development

Equip leaders to create psychologically safe, high-performing teams

Leadership today demands more than strategy and results: it requires the emotional intelligence to recognize when people are struggling, the skills to have difficult conversations, and the courage to model vulnerability without losing authority. This program equips managers, executives, and team leads with evidence-based frameworks and practical tools to support their teams' mental health and build the psychological safety that drives performance. Drawing on Mark's work with leading organizations across Canada and internationally, this training transforms how leaders show up in the moments that matter most.

Best for

Managers, executives, HR leaders, and people leads

Half-day workshopFull-day intensiveMulti-session leadership cohort

Why this matters

Leadership sets the tone for whether people hide strain or name it early enough to get support. This program helps leaders respond with clarity, boundaries, and humanity.

Recommended for

Organizations where leaders are expected to support people through pressure, burnout, change, or crisis.

What they practice

Supportive conversation practice

Warning-sign scenarios

Team agreement design

Escalation and boundary mapping

What they take back

Leader conversation guide

Psychological safety checklist

Team norms template

Post-session action plan

Participant outcomes

Identify early warning signs of distress, burnout, and disengagement in team members

Apply the HEAR framework to hold space for difficult emotions without overstepping professional boundaries

Conduct supportive mental health conversations that feel natural, not scripted

Build the conditions for psychological safety: where people speak up, take risks, and ask for help

Develop personal mental health leadership practices that model what you want your culture to be

Navigate crisis situations: what to say, what not to say, and when to escalate

Create team agreements and accountability structures that sustain culture change

Understand the business case: how psychological safety drives retention, innovation, and engagement

Sample modules

1The Neuroscience of Psychological Safety: Why brains shut down under threat: and how leaders change that
2The HEAR Framework for Leaders: Hold, Examine, Accept, Release in practice
3Signals & Patterns: Reading the early signs of stress, burnout, and crisis
4The Art of the Difficult Conversation: A step-by-step approach to mental health check-ins
5Boundaries Without Walls: Supporting without rescuing or overstepping
6Modeling Vulnerability: How leaders share authentically without undermining authority
7Crisis Response Protocol: What to do when a team member is in acute distress
8Building Lasting Culture: Accountability structures, team agreements, and sustainable change

"Built from Mark's experience helping organizations make mental health practical for managers, not performative."

How training works

Choose the format that fits the work.

Programs can be shaped as a focused session, a deeper skill-building sequence, or a blended pathway with resources that keep the learning alive, relevant before it starts and usable long after people return to work.

Single Session

A focused half-day or full-day workshop that gives people a shared framework and practical tools quickly.

Best for Professional development days, leadership retreats, conference add-ons, and kickoff events

Multi-Session Program

A deeper sequence over weeks or months, with practice, reflection, and implementation between sessions.

Best for Leadership cohorts, culture change initiatives, certification-style programs, and sustained skill building

Online, Hybrid, or Academy-Supported

Live virtual training, blended learning, and future Academy follow-up can help distributed teams keep learning alive.

Best for National teams, shift-based workforces, reinforcement after a keynote, and scalable rollout

Testimonials

What Participants Are Saying

Keynote plus training

Open the conversation, then build the skills.

A keynote can create energy and shared meaning. Training turns that momentum into practice, language, and a clearer plan for what people do next.

A stronger learning arc

Useful when inspiration needs to become sustained action.

Set shared context

Use a keynote to give the audience a common language, emotional entry point, and reason to care.

Practice the skills

Follow with training that lets people rehearse conversations, apply frameworks, and make the ideas usable.

Support the follow-through

Extend the work with tools, manager resources, or Academy pathways so the learning continues after the event.

Especially useful for annual conferences, leadership off-sites, organization-wide mental health weeks, and teams preparing for deeper culture work.

FAQ

Training FAQs

Everything you need to know about Mark's organizational training programs.

Mark offers a range of training formats including half-day and full-day workshops, multi-session series, and organizational development programs. Core topics include the HEAR framework for processing difficult emotions, the NICE framework for building positive experiences, suicide prevention and crisis response, manager training for mental health conversations, and building psychologically safe teams. All programs include evidence-based content, experiential exercises, and practical tools participants can use immediately.

HEAR is a four-step framework for processing difficult emotions: Hold (create space for the emotion without immediately fixing it), Examine (explore it with curiosity, not judgment), Accept (acknowledge this is your experience right now — not forever), and Release (let the emotion move through naturally). It's designed to interrupt the cycle of emotional suppression and build genuine psychological flexibility.

NICE is a framework for strengthening positive psychological experiences so they become part of long-term wellbeing. It stands for: Notice (actively recognize a positive experience as it's happening), Intensify (enrich the experience through sensory awareness), Connect (link it to your values and what matters to you), and Embed (let the experience sink into memory). It's grounded in positive neuroplasticity research.

Mark's workshops are designed for groups of 15–150 participants for optimal engagement. Larger audiences (150–500+) can be accommodated with adjusted facilitation formats. For very large organizations, Mark can train internal facilitators to scale programs organization-wide.

Yes. Depending on the program, Mark's team can provide pre-event participant guides to prepare attendees, post-event reinforcement resources to sustain learning, digital toolkits including the HEAR and NICE worksheets, and manager guides for follow-up conversations. These are customized to your organization's branding and context upon request.

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Training Inquiry

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Let's discuss how Mark's training programs can address your specific organizational challenges and goals.

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