Terms of Service

1. Acceptance of Terms

By accessing and using this website (markhenick.com), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website. These terms apply to all visitors, clients, and anyone who accesses or uses the site.

2. Description of Services

This website provides information about Mark Henick's speaking, training, consulting, and content services. It also includes a client portal for confirmed engagements, interactive tools related to mental health and resilience, educational resources, and a newsletter. Use of the client portal is subject to your specific engagement agreement with Mark Henick.

3. Not a Clinical or Crisis Service

Important: This website and all of its content — including interactive tools, resources, and AI-assisted features — are for educational and informational purposes only. They are not a substitute for professional mental health care, clinical advice, or crisis intervention.

If you or someone you know is in crisis or in immediate danger, please contact emergency services (911) or a crisis line immediately:

• Canada: Talk Suicide Canada — 1-833-456-4566 or text 45645
• USA: 988 Suicide & Crisis Lifeline — call or text 988
• International: findahelpline.com

4. Intellectual Property

All content on this website — including text, images, frameworks (including the HEAR and NICE frameworks), videos, graphics, and any materials generated through the client portal — is the intellectual property of Mark Henick unless otherwise noted. You may not reproduce, distribute, or use this content for commercial purposes without written permission.

Materials generated through the client portal on your behalf (e.g., intro scripts, run-of-show documents) are provided for your use in connection with your specific engagement with Mark Henick.

5. Client Portal

Access to the client portal is provided to confirmed clients. You are responsible for maintaining the confidentiality of your login credentials. The information you provide through the portal is used to personalize and prepare for your engagement. You represent that the information you provide is accurate to the best of your knowledge.

6. Booking and Engagements

Submitting a contact form or inquiry on this website does not constitute a booking or contract. Engagements are only confirmed upon execution of a written agreement and receipt of any required deposit. Specific terms — including fees, cancellation policies, and deliverables — are set out in individual engagement contracts.

7. Newsletter and Communications

By subscribing to the newsletter, you consent to receiving periodic emails from Mark Henick. You may unsubscribe at any time. We do not send spam, and your email will never be sold or shared for marketing purposes.

8. Interactive Tools

The interactive tools on this website (such as workplace assessments, resilience toolkits, and leadership simulators) are provided for personal, non-commercial educational use. Results and outputs from these tools are for self-reflection only and should not be relied upon as clinical assessments or organizational diagnoses. Organizations seeking professional assessment or consulting should contact us directly.

9. Limitation of Liability

To the maximum extent permitted by law, Mark Henick and his team shall not be liable for any indirect, incidental, or consequential damages arising from use of this website or its content. The total liability for any claim arising from your use of this site shall not exceed the amount you paid for the engagement in question.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Links are provided for convenience only and do not constitute endorsement.

11. Modifications

We reserve the right to update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms. We will update the "last updated" date at the top of this page when changes are made.

12. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

13. Contact

For questions about these Terms, please contact:
info@markhenick.com
Mark Henick — Toronto, Canada