Privacy Policy

1. Who We Are

This website is operated by Mark Henick (markhenick.com). Mark Henick is a keynote speaker, organizational trainer, author, and mental health advocate based in Toronto, Canada. References to "we," "us," or "our" in this policy refer to Mark Henick and his team.

2. What Information We Collect

We collect information in two ways:

Information you provide directly:

• Contact and booking inquiries — your name, email address, organization, event details, and message when you submit the contact form.
• Newsletter subscriptions — your email address (and optionally your name) when you subscribe.
• Client portal — engagement details, event information, goals, and organizational context you provide during onboarding.

Information collected automatically:

• Standard web analytics data (pages visited, time on site, device type, general geographic region). We do not use this data to identify individuals.

3. How We Use Your Information

• To respond to booking inquiries and provide a quote or availability check.
• To send you the newsletter you subscribed to, including updates on speaking engagements, resources, and insights.
• To operate the client portal and generate customized engagement materials.
• To improve our website and understand what content is most useful.

We will never sell your information to third parties. We do not use your information for advertising purposes.

4. Mental Health Content Notice

This website contains information about mental health, resilience, and related topics. If you choose to interact with any of the self-assessment tools or resources, the information you enter is used only to generate your personal results and is not stored, shared, or analyzed beyond your session unless you explicitly save your work through an account.

5. Newsletter Communications

If you subscribe to our newsletter, you will receive periodic emails from Mark Henick. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by emailing us directly. We use industry-standard email services to manage our subscriber list.

6. Data Storage and Security

Your data is stored securely on servers operated by our platform providers. We take reasonable steps to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

This website may use cookies to maintain your session (e.g., to keep you logged in to the client portal) and for basic analytics. You can disable cookies in your browser settings, though some functionality may be affected.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data.
• Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at info@markhenick.com.

9. Third-Party Services

We may use third-party services for email delivery, analytics, and website hosting. These services have their own privacy policies and may process your data as part of providing their services to us.

10. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review it periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
info@markhenick.com
Mark Henick — Toronto, Canada